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Archive for January, 2009
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Posted by Mark Sanborn in Observations on January 28th, 2009.
Tags: dreams and desires, hopes intuition
Posted by Mark Sanborn in Observations on January 27th, 2009.
Tags: customer service, service failure, service silliness
Posted by Mark Sanborn in Observations, Training on January 24th, 2009.
Tags: customer service, service disasters
Posted by Mark Sanborn in Leadership on January 21st, 2009.
Tags: new leader, taking charge, when you become leader
Posted by Mark Sanborn in Leadership, Observations on January 13th, 2009.
Tags: growth, ideas, imagination, new growth theory
