http://www.marksanborn.com/blog/get-to-know-your-people-guest-blog-by-starla-eleson/ Sanborn and Associates Fri, 03 Feb 2012 16:39:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.marksanborn.com/blog/get-to-know-your-people-guest-blog-by-starla-eleson/comment-page-1/#comment-1253 Dennis Snow Mon, 07 Dec 2009 23:35:08 +0000 http://www.marksanborn.com/blog/?p=570#comment-1253 When I was promoted to my first management position at Walt Disney World (Supervisor of Fantasyland - greatest title ever), it was made clear that all leaders were expected to spend 75% of their time in the park interacting with cast members and guests. That one rule provided a great foundation for knowing what was important to individual cast members. It wasn't easy, but it made all the difference. When I was promoted to my first management position at Walt Disney World (Supervisor of Fantasyland – greatest title ever), it was made clear that all leaders were expected to spend 75% of their time in the park interacting with cast members and guests. That one rule provided a great foundation for knowing what was important to individual cast members. It wasn’t easy, but it made all the difference.

]]> http://www.marksanborn.com/blog/get-to-know-your-people-guest-blog-by-starla-eleson/comment-page-1/#comment-1220 Terry Delany Thu, 26 Nov 2009 03:29:04 +0000 http://www.marksanborn.com/blog/?p=570#comment-1220 Fantastic! I needed to hear that, especially the "voice of my employees" in italics. Thanks for the reminder! Fantastic! I needed to hear that, especially the “voice of my employees” in italics. Thanks for the reminder!

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