Posts Tagged ‘customer service training’

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Fred is Down on The Farm: Cherry Crest Adventure Farm

Posted by Mark Sanborn in Customer Service, Keynote Speaker, Leadership Keynote Speaker, Training & Development on December 12th, 2011.

Tags: best keynote speaker, best leadership speaker, best motivational speaker, business speaker, change speaker, Cherry Crest Adventure Farms, customer service keynote speaker, customer service speaker, customer service training, leadership speaker, Mark Sanborn, sanborn, The Fred Factor, top customer service speaker, top keynote speaker, top leadership speaker, top motivational speaker

Service Recovery Made Easy

Posted by Mark Sanborn in Encore Effect, Observations, Training & Development on January 13th, 2010.

Tags: customer service, customer service mistakes, customer service recovery, customer service training, mistakes, recovery, serivce, service recovery

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