Is Service Getting Worse as Economy is Getting Better?
As the economy improves, is service delivery slipping? Compare your experience to these examples.
As the economy improves, is service delivery slipping? Compare your experience to these examples.
Leaders are often innovators. The good news: you can learn to be more innovative by paying attention.
Robert Tucker, innovation guru, explains the four principles of personal innovation. Read this expert from his excellent book, Innovation is Everybody’s Business.