Posts Tagged ‘service’

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Finding “Fred” at Church

Posted by Mark Sanborn in Observations on January 7th, 2010.

Tags: creating value, Fred, inspiration, service, The Fred Factor

Five Magic Words

Posted by Mark Sanborn in Observations, Training on September 10th, 2009.

Tags: customer retention, customer service, loyalty, problems, service

Easier for Whom?

Posted by Mark Sanborn in Observations, Training on September 2nd, 2009.

Tags: convenience, customer service, service

Sales Tactics from a Tree Trimmer

Posted by Mark Sanborn in Encore Effect on June 22nd, 2009.

Tags: sales, selling, service

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