24 of My Most Important Quotes
For nearly 40 years Mark Sanborn has been speaking and writing. Learn 24 of his most important messages of all time in this article.
For nearly 40 years Mark Sanborn has been speaking and writing. Learn 24 of his most important messages of all time in this article.
“Education is the most powerful weapon which you can use to change the world.” ― Nelson Mandela Recently, I had the opportunity to speak with a group of seventh graders from Berean Christian School. Their teacher, Kevyn Brown, had them read the Fred Factor and then we discussed the book over Skype. I was really…
Anyone, in any job, can turn ordinary into extraordinary. Learn about Shala’s “personal Fred,” a nurse named Nick, and how he positively impacted her (and others) with his actions.
In the age of ordinary, extraordinary is your best offense and defense. Find out why from noted leadership consultant and keynote speaker, Mark Sanborn.
When you express gratitude, it comes back to you. Here are four gifts you will enjoy when you are grateful.
Follow through: acting on your words is powerful. Michael Aldon, author of Ask More, Get More explains why.
Jim Koch and Samuel Adams beer are building a legacy. Find out what The Fred Factor and Boston Lager have in common.
Cherry Crest Adventure Farm uses The Fred Factor to train staff and bring customers back again and again. Here’s how they do it.
Optimism isn’t blind faith but far-sighted faith. Fred Johnson is an example of optimism in action.
Mark Sanborn is an acknowledged expert on customer service. He is also a bestselling author and acclaimed speaker. Learn about his work in customer service here.