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Posts Tagged ‘value’
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Innovating Like Imagineers
Posted by Mark Sanborn in Customer Service, Encore Effect, Remarkable Performance, Training & Development, Up Down or Sideways book on October 25th, 2011.
Tags: creative, creativity, customer service, Disneyland, distinctive, imagineer, Imagineering Field Guide to Disneyland, innovation, service, something extra, up down or sideways book, value, value add, Walt Disney, Walt Disney Company, Walt Disney Imagineers
The Value of Your IPO
Posted by Mark Sanborn in Observations, Up Down or Sideways book on October 14th, 2011.
Tags: career advancement, career development, clients, customer service, customers, employee, IPO, LinkedIn, retention, Up Down or Sideways, up down or sideways book, value, value proposition
Everlasting Value: A Lesson from Facebook
Posted by Mark Sanborn in Customer Service, Leadership, Remarkable Performance, Training & Development, Up Down or Sideways book on September 29th, 2011.
Tags: change, creating value, Facebook, future, innovation, Leadership, product development, sales, social media, Social network, value, value proposition
Precision Matters
Posted by Mark Sanborn in Customer Service, Encore Effect, Leadership, Observations, Training & Development on August 23rd, 2011.
Tags: customer service, fascinate, literal, performance, precision, sales, Sally Hogshead, shareholders, value, value proposition
Details, Extras & the Personal Touch of Extraordinary Service
Posted by Mark Sanborn in Customer Service, Leadership, Observations, Remarkable Performance, Training & Development on August 22nd, 2011.
Tags: creating value, customer service, details, extraordinary customer service, extraordinary service, Fred Factor, nuances, personal touch, service, value, value add
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