There is a lot about leadership that not everyone agrees with, but I believe there is one thing that is undeniable: successful leaders don’t create and sustain success without clear intention and consistent correct action. This is what I call intentional leadership and I explain it in my new book, The Intention Imperative: Three Essential…
[vc_row][vc_column][vc_column_text]Descartes said, “I think, therefore I am.” Since we are thinking, Descartes asserted, we must certainly exist. But it is also true: I think better, therefore I become better. Effective thinking is the strong foundation for everything that happens. It’s where dreams and plans begin. Thinking casts a vision and then comes up with a…
I’ve written, spoken and advised about great customer service for years. Not too long ago I had an epiphany: I was emphasizing the wrong thing. Don’t misunderstand. Customer service is important. But it is a tool, not the structure you are trying to build. It is a means to a more important end. What really…
Many vision statements are boring and forgettable. Here are 7 things leaders can do to create a compelling vision statement that motivates and inspires the team.
Good leaders need a to have a distinctive point of view. Learn the two things required to develop your p.o.v.
Presentologists focus on what needs to be done now to be successful in the future. Learn how to use the mirror, the telescope and the magnifying glass to prepare for the future.